A MESSAGE FROM THE CEO.

Dear Valued Customer,

The future promises to be one of unique opportunities and exciting challenges. At Balroop's and Vistrac Ltd., we're committed to meeting these challenges and opportunities with the same energy and resolve that has made us an industry leader for over a half of a century. As the audio/visual industry continues to expand at the speed of light, so too, will Balroop's and Vistrac respond to this unprecedented evolution.

Balroop's and Vistrac, the Total AV solutions provider, has adopted the "One-Stop Shop Distribution" model which expands upon our traditional and legendary sound and video company by offering comprehensive line peripheral solutions for (i) the 'installer', (ii) the 'rental' and/or 'sales' customer.

Parallel to this expansion exercise, 'The Balroop's and Vistrac Technology Experience', an intense series of in-depth workshops, provides our technicians with an exclusive hands-on training to the most advanced products and technologies, as well as innovative sales and marketing insight provided by some of the industry's most respected experts.

We have expanded our technical team of electricians, technicians, I.T. specialists, television personnel and sales force. Our 'Seamless Solutions' inventory of products have become the event planner and reseller favorites by reducing administration and financing hassles while enhancing overall profit margins.

On behalf of my dedicated staff and me, we thank you for making us your Total Audio Visual Solutions Provider.

If you need it... we've got it …on time, every time... best served, at the right price.

Yours sincerely,

VISION STATEMENT

To be the service provider of choice in Trinidad and Tobago and the Caribbean by exceeding customer expectations with excellent delivery of customized and technologically-sound audio/visual and support systems and solutions by personalized customer service, while providing a conducive team environment that is both challenging and rewarding for its employees.

MISSION STATEMENT

• To keep abreast of cutting edge technology by partnering with the global players in the industry.
• To ensure that technical staff are up-to-date in training and exposure to the advances occurring in the world stage.
• To provide unrivaled customer service both internally and externally to the organization.
• To operate an efficiently run organization thus ensuring that these cost-savings are enjoyed by customers.

CORE VALUES

We perform with integrity, respect, learning and conduct business in a way that benefits our internal and external publics.